Privacy Policy
Your privacy is important to us. To better protect your privacy, we provide this notice
explaining our online information practices and the choices you can make about the way
your information is collected and used.
Who we are
Our website address is: https://downhomearkansas.net and our company is C & C Outdoor Productions Incorporated.
Our address is:
15601 Mountain Dr.
Alexander, AR 72002
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We are not legally required to keep your information, but we generally store information about you and all of our customers in order to better manage product orders, services, communication with our customers, and running our business.
We will also store comments or reviews, if you choose to leave them.
Occasionally, C & C Outdoor Productions uses personal contact information to communicate with you to market our products and services. You can opt-out from us using your information for this purpose at any time by sending an e-mail to [email protected], or by sending postal mail with your request for removal to:
C & C Outdoors
15601 Mountain Dr.
Alexander, AR 72002
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
Payments
Our store uses Stripe, PayPal, and WooPayments for payment processing on our website.
We accept payments through PayPal, Stripe, and WooPayments. When processing payments, some of your data will be passed to these payment providers, including information required to process or support the payment, such as the purchase total and billing information.
Information shared with a payment provider to process payments may include:
- Name
- Address
- Phone
- City/State/Zip
- Unique payment identifier
- Payment provider identifier
Please see the Stripe Privacy Policy and PayPal Privacy Policy for more details.
Shipping Providers
To take advantage of real-time shipping rates, fulfill orders and track shipments, information about your name, city, and zip code (as it relates to shipping) may be passed on to our shipping providers. This information is collected on the shopping cart page, checkout page, and when an order is placed. Our shipping providers may include USPS, UPS, or FedEx.
Caching
This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Information on past orders may be retained for up to 5 years for tax purposes. This includes your name, email address and billing and shipping addresses.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Web site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How To Contact Us
Should you have other questions or concerns about these privacy policies, the practices of this site or your dealings with C & C Outdoor Productions in general, you can contact us at:
C & C Outdoors
15601 Mountain Dr.
Alexander, AR 72002
(501) 951-2945
[email protected]